This page states the Terms and Conditions under which you use www.vital-record.org Please note that any use of this website means that you agree to the following Terms and Conditions.
In compliance with Personal Data Protection Laws, we promise to ensure that all personal information remains confidential and is accessed only by authorized individuals. Furthermore, we will employ all means necessary to ensure that your information is not altered, lost, viewed, or accessed by any unauthorized parties. Our secure data networks are protected by firewall and password protections that comply with industry standards.
Any information submitted to our website is subject to our Terms and Conditions, the terms of which are incorporated herein. It is essential to us that your privacy is protected. We have taken steps to ensure that we do not collect more information from you than is necessary.
- Use of Site
This website is open to all internet users, free of charge. Any user is obliged to use this website, its services, and contents without breaking any current laws or disturbing the public. Any illustration, icon, or image taken from this website is used, copied, or distributed separately from any accompanying image and/or text. This website is provided by Vital Records Now solely to enable our customers to use the site to place vital records orders and to contact us with any comments or questions they may have. You are strictly prohibited from using this site for any other purposes. You must not use any features of this site to communicate, transmit, post or display or encourage defamatory, obscene, harassing, threatening or unlawful information; advertisements, solicitations, chain letters, spam or other similar information; illegal activity; use or disclosure of private, personally identifiable information of others unless specifically authorized to do so and the disclosure is related to the vital records services we provide; or materials subject to trademark, copyright, or other laws that protect materials or data of others without possessing a valid license or having a legal right to do so.
Also, be advised that the use of our company e-mail facilities by customers for menacing, harassing, offensive or threatening messages to our Team Members is strictly prohibited and unlawful and violators will be prosecuted to the full extent of the law. In cases where the communications sent by the customer are considered offensive, threatening or harassing, and in violation of our communication policy, we reserve the right to cancel the order requested by the customer without any further explanation.
When you use our online services, you will be asked to supply us with important information relevant to your order. We will require your credit card number, the expiration date of your credit card, your billing address, mailing address and other shipping information. You hereby represent and warrant us that you have the legal right to use the credit card charged for your order and that the information supplied to us true, correct, and complete. You further agree that by submitting such information, we have the right to provide the information to our payment provider in order to help us facilitate the completion of your order.
- Orders, Cancellation, and Refund Policy
Right after completing your purchase, you will receive a confirmation e-mail with your unique order number and instructions on how you can get in touch with us. In this e-mail you will have all the information that you provided in the order form. If you detect any error, contact us as soon as possible so we can resolve it.
Our service consists of sending you the completed government application form online with the data you provided when you placed the order. Also we provide you with your customized instructions so that you can obtain the certificate you need as fast as is possible. Remember to see the Vital Records Office processing times.
In summary, we’ll simplify the heavy task of applying for a vital record by providing you with the application form, the directions, and the information of other documents you need to provide to the Vital Records Office to obtain your document.
Vital Records Now is not responsible for any backlog, delays or changes to Vital Record Offices’ processing times once your documents are submitted.
From the moment you make your purchase to the moment your order is in the hands of the Records Office, we will continue to assist and advise. We will strive to do our best to ensure a smooth and swift service.
We will keep 50% of our service fee of $85 (42.50) if should need to cancel your order for any reason.
Cases in which we do not offer a refund:
if orders that are four months or older.
4. Contact us
Date Revised: October 2, 2019